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Audit & Advisory

Marketing

CCI HAUTS-DE-FRANCE

Successfully pivoting a major institutional player toward a "business" approach to accelerate growth.

Business
Transformation

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Brief

CCI Hauts-de-France brings together 7 local Chambers of Commerce supporting businesses from creation to transfer. Facing reduced public funding, the challenge was to pivot toward a complementary commercial service offer, involving a profound transformation of brand image and sales mindset.

Spaag Method

A global support to align brand image, customer journey, and team skills.

EDITORIAL STRATEGY & IDENTITY

Clarification of the editorial line ("Partnering in all your successes") and structuring a multi-platform content strategy for greater impact and readability.

CUSTOMER JOURNEY & PLAYBOOK

Audit of existing journeys and creation of a practical Marketing & Sales guide to harmonize sales practices within the network.

TAILOR-MADE TRAINING

Supporting regional and local teams on B2B digital marketing best practices through practical cases applied to their real challenges.

Award-winning marketing transformation and solid acquisition performance.

Key deliverables

Editorial line
A unified editorial line to better structure the multitude of services offered to entrepreneurs.
Playbooks
An actionable Marketing & Sales Playbook to instill a performance culture and multiply business opportunities.
Training
Skill development for marketing and communication teams through 100% personalized training.
Customer Journey
A harmonized and more efficient customer journey at all stages of the sales cycle.

Discover more

Retail

Naterial

Discover how we adapted a local digital strategy to drive in-store traffic with Naterial.

See the use case
🥇 2024
Le Cas d'Or
4,5x
ROAS