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Audit & Advisory

Marketing

CCI HAUTS-DE-FRANCE

Successfully pivoting a major institutional player toward a "business" approach to accelerate growth.

Business
Transformation

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Editorial strategy, customer journey & sales playbook

Brief

CCI Hauts-de-France brings together 7 local Chambers of Commerce supporting businesses from creation to transfer. Facing reduced public funding, the challenge was to pivot toward a complementary commercial service offer, involving a profound transformation of brand image and sales mindset.

Spaag Method

A global support to align brand image, customer journey, and team skills.

EDITORIAL STRATEGY & IDENTITY

Clarification of the editorial line ("Partnering in all your successes") and structuring a multi-platform content strategy for greater impact and readability.

CUSTOMER JOURNEY & PLAYBOOK

Audit of existing journeys and creation of a practical Marketing & Sales guide to harmonize sales practices within the network.

TAILOR-MADE TRAINING

Supporting regional and local teams on B2B digital marketing best practices through practical cases applied to their real challenges.

Award-winning marketing transformation and solid acquisition performance.

Key deliverables

Editorial line
A unified editorial line to better structure the multitude of services offered to entrepreneurs.
Playbooks
An actionable Marketing & Sales Playbook to instill a performance culture and multiply business opportunities.
Training
Skill development for marketing and communication teams through 100% personalized training.
Customer Journey
A harmonized and more efficient customer journey at all stages of the sales cycle.

Discover more

Education
Leads

FGES

Maximizing visibility and recruitment for future management, finance, and digital talents.

See the use case
€20
CPL
Student
Acquisition